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Table 3 OintmentX cluster themes identified by HDBSCAN algorithm

From: Advancing medical affair capabilities and insight generation through machine learning techniques

OintmentX cluster themes

Cluster

Themes

Potential explorations

Cluster -1

Not enough cases to be identified as a cluster ex: stability once opened (Pharmacists)

NA

Cluster 0

Question was missing

NA

Cluster 1

Question was missing

NA

Cluster 2

Sample requests

Data visualization: MUFASA

(Geographical explorations in future)

Cluster 3

MSDS

Data visualization: MUFASA

Cluster 4

MSDS (Mainly from pharmacists)

Data visualization: MUFASA

Cluster 5

Does it contain "…" (Ingredients)

Med Info Website

Cluster 6

PV cases (AE, Off Label)

Data visualization: MUFASA

Cluster 7

Product defects (cracks to the tube)

Data visualization: MUFASA

Cluster 8

Safety inside mouth

Med Info Website

Can it be applied to inside of the noses

Med Info Website

Use of it more than 14 days

Med Info Website

Cluster 9

MRSA coverage w/OintmentX

Med Info Website

 

Requests for OLA slides

Data visualization: MUFASA

Cluster 10

Availability (Backorder)

N/A

Cluster 11

Availability of pack size of 15 g

Compare it with in-use stability

Cluster 12

MSDS requests

Med-Info Website

Cluster 13

Receiving documents

N/A

Cluster 14

Receiving samples

Geographic visualization

Cluster 15

Why is there a 3-month expiry date? (patients/pharmacists)

Med Info Website

Cluster 16

In-use stability after repackaging

Compare it with inquiry for availability of 15 g inquiry