Table 3 Attitudes toward drive-thru community pharmacy service (N = 519)
Variables | n (%) |
|---|---|
Number of community pharmacies visited last month | |
None | 120 (23.1%) |
One pharmacy | 208 (40.1%) |
Two pharmacies | 126 (24.3%) |
Three or more pharmacies | 65 (12.5%) |
Reasons to visit the community pharmacya | |
Over-the-counter medications (OTC) | 289 (55.7%) |
For beauty products | 63 (12.1%) |
Prescribed medications | 127 (24.5%) |
Medical device | 120 (23.1%) |
Medical consultation | 108 (20.8%) |
Kid supply | 43 (8.3%) |
COVID-19 prevention supplies, such as masks and hygiene products | 243 (46.8%) |
Others | 38 (7.3%) |
Which category will benefit the most from drive-thru community pharmacy service? | |
All population | 394 (75.9%) |
Women | 17 (3.3%) |
Geriatrics | 61 (11.8%) |
People with disabilities | 47 (9.1%) |
Presence of a drive-thru community pharmacy at your city | |
Yes | 106 (20.4%) |
No | 170 (32.8%) |
Do not know | 243 (46.8%) |
If yes, have you tried drive-thru community pharmacy services? | |
Yes | 54 (10.4%) |
No | 176 (33.9%) |
Not applicable | 289 (55.7%) |
If yes, how do you evaluate your experience with drive-thru community pharmacy services? | |
Excellent | 26 (5.0%) |
Good | 49 (9.4%) |
Fair | 18 (3.5%) |
Poor | 0 (0.0%) |
Not applicable | 426 (82.1%) |
If you are going to request an order at a community pharmacy using drive-thru service, what is your preferred method to do that order? | |
Through a drive-thru window | 171 (32.9%) |
Through WhatsApp | 153 (29.5%) |
Over the phone | 86 (16.6%) |
Online through application | 98 (18.9%) |
Through email | 11 (2.1%) |
If you are going to use a drive-thru service at a community pharmacy, what is your preferred method to get information about your medications(counselling)?a | |
Briefly through the drive-thru window | 262 (50.5%) |
Printed brochure given with the order | 174 (33.5%) |
Written on WhatsApp | 240 (46.2%) |
Verbally over the phone | 164 (31.6%) |
Through a personal visit | 193 (37.2%) |
Through email | 47 (9.1%) |
Where did you get information regarding the drive-thru community pharmacya | |
Pharmacy staff | 129 (24.9%) |
Doctors | 67 (12.9%) |
Leaflets | 67 (12.9%) |
Television | 74 (14.3%) |
Internet | 169 (32.6%) |
Friends or colleagues | 174 (33.5%) |
Do not know | 184 (35.5%) |
Are you supportive to establish drive-thru services at community pharmacies? | |
Yes | 511 (98.5%) |
No | 8 (1.5%) |