Table 2 Participants’ benefits perceptions about ChatGPT (n = 359)
Statement | Agree N (%) | Neutral N (%) | Disagree N (%) |
|---|---|---|---|
Pharmacists can benefit from using ChatGPT | 277 (77.2) | 75 (20.9) | 7 (1.9) |
ChatGPT can provide accurate information regarding medicine | 169 (47.1) | 142 (39.6) | 48 (13.4) |
ChatGPT can assist in product training by providing accurate and up-to-date information | 197 (54.9) | 128 (35.7) | 34 (9.5) |
ChatGPT can be used to provide 24/7 customer support to patients, healthcare providers, and other stakeholders | 186 (51.8) | 122 (34) | 51 (14.2) |
ChatGPT can be used to match patients with clinical trials based on their medical history and other criteria | 186 (51.8) | 128 (35.7) | 45 (12.5) |
ChatGPT can be used to provide medical education and training to healthcare professionals | 191 (53.2) | 120 (33.4) | 48 (13.4) |
ChatGPT can be used to analyze patient data and provide personalized treatment recommendations based on their unique medical history and genetic profile | 173 (48.2) | 132 (36.8) | 54 (15) |
ChatGPT can assist in content creation by generating ideas for blog posts, social media posts, and other marketing materials | 248 (69.1) | 98 (27.3) | 13 (3.6) |
ChatGPT can be used to provide educational content related to your products or therapeutic areas | 240 (66.9) | 102 (28.4) | 17 (4.7) |
ChatGPT can assist sales representatives by answering common questions about the products they are promoting | 227 (63.2) | 114 (31.8) | 18 (5) |
ChatGPT can also be used to create role-playing scenarios, where trainees can practice their sales pitch or communication skills in a safe and controlled environment | 226 (63) | 118 (32.9) | 15 (4.2) |
ChatGPT can be programmed to identify quality control issues during the manufacturing process | 193 (53.8) | 134 (37.3) | 32 (8.9) |
ChatGPT can analyze manufacturing data to identify areas, where the manufacturing process can be optimized to improve efficiency or quality | 210 (58.5) | 123 (34.3) | 26 (7.2) |
ChatGPT can be used to monitor equipment performance and detect potential issues before they become major problems | 173 (48.2) | 152 (42.3) | 34 (9.5) |
ChatGPT can assist in research and development by analyzing data and identifying trends that can lead to the development of new and improved pharmaceutical products | 224 (62.4) | 110 (30.6) | 25 (7) |
ChatGPT can be used to provide training on regulatory requirements and best practices related to compliance | 206 (57.4) | 130 (36.2) | 23 (6.4) |
ChatGPT can monitor and analyze data to identify potential compliance issues, such as deviations from established manufacturing processes or regulatory requirements | 193 (53.8) | 132 (36.8) | 34 (9.5) |
ChatGPT can help pharmaceutical companies manage compliance risks by identifying potential compliance issues before they become major problems | 195 (54.3) | 138 (38.4) | 26 (7.2) |