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Table 3 Key performance indicators for Jazia PVS

From: Jazia prime vendor system- a public-private partnership to improve medicine availability in Tanzania: from pilot to scale

Indicator for PV System performance Baseline October 2014 July 2015 July 2016 July 2017 July 2018 Target
Mean availability of tracer medicines (%) 69 75 83 81.5 94 100
PV utilization by health facilities by value of orders (%) N/A 47 53 50 53 as required
Delivery time from district HQ to health facility (days) N/A 1–20 14–60 <  5 <  8 <  14
Promptness of payment to PV by district (days) N/A 14–30 22–300 3–117 12–90 <  22
Councils satisfaction with PV services (score) N/A 20 17 18 19 20
Indicator for PV (supplier) performance       Target as per PV contract
Overall physical product quality (score) N/A 20 19 20 20 20
Order fulfillment rate (score) N/A 20 25 23 25 25
Delivery lead time from PV to district HQ (score) N/A 14 13 15 15 15
General quality of communication (score) N/A 5 3 4 5 5