Key dimensions | Key challenges | Opportunities to address challenges |
---|---|---|
Governance and regulation of the contract | Balancing business viability with affordability of goods and services | Contract-based business incentives, e.g.: • Unit responsible for setting reimbursement prices; • Participation of pharmacies in public procurement; • Support from Pharmacy Services Administrative Organizations (PSAO) • Digital tools to support retail pharmacy management, etc. |
Accessibility | Incentivizing geographically equitable access to medicines | •Procurement and health insurance policies that support local supply chains and pharmaceutical markets; • Provisions for stock financing to grow accessibility |
Quality of Care | Ensuring quality of products, care, and delivery of services | • Supervisions, audit, and inspection of private sector quality of products and care |
Patient-centered pharmaceutical care | Task-sharing from primary care providers to pharmacies | • Financial incentives to retain qualified personnel • Training and continuous professional education for pharmacy staff |
Human resource and capacity constraints |