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Table 5 Comparison of indicators within the presence of a licensed pharmacist and his absence and inter-item reliability testing

From: Public views of community pharmacy services during the COVID-19 pandemic: a national survey

Indicators

Cronbach α

Presence of a pharmacy technician

Presence of a pharmacist

p value*

Mean ± SD

Mean %

Min–Max

Mean ± SD

Mean %

Min–Max

Indicator B

0.602

5.64 ± 2.25

66.7

1–11

7.06 ± 2.55

38.8

1–13

0.001

Indicator C

0.529

8.89 ± 3.50

57.8

2–17

10.25 ± 3.64

33

2–21

0.020

Indicator D

0.557

3.56 ± 1.79

44.4

0–7

4.00 ± 1.70

35.5

0–7

0.111

Overall

0.687

18.09 ± 5.55

64.4

9–32

21.31 ± 5.81

39.6

4–36

0.001

  1. *Student’s T test