Table 2 Bivariate analysis of indicator B and public opinion based on presence of a licensed pharmacist
From: Public views of community pharmacy services during the COVID-19 pandemic: a national survey
Indicator B—services and facilities Answers retrieved for Yes responses (coded 1) reflecting patient satisfaction | Total | Customer feedback based on presence of licensed pharmacist (B2) | ||||
|---|---|---|---|---|---|---|
N = 491 | No | Yes | I don’t Know | p value* | ||
B1 | Found the pharmacy closed No | 177 (36.2%) | 21 (11.9%) | 110 (62.1%) | 46 (26%) | 0.005 |
B3 | Presence of suitable place for confidential discussion Yes | 200 (40.9%) | 11 (5.5%) | 131 (65.5%) | 58 (29%) | 0.001 |
B4 | Available source of information Patient leaflet and other | 247 (50.6%) | 21 (8.5%) | 143 (57.9%) | 83 (33.6%) | 0.698 |
B5 | Availability of services Yes | |||||
B5.1 | Vaccination | 146 (29.8%) | 9 (6.2%) | 94 (64.4%) | 43 (29.4%) | 0.036 |
B5.2 | Blood pressure | 405 (82.7%) | 34 (8.4%) | 232 (57.3%) | 138 (34%) | 0.216 |
B5.3 | Pregnancy test | 248 (50.6%) | 17 (6.8%) | 134 (54%) | 97 (39.2%) | 0.056 |
B5.4 | HGT | 294 (60%) | 26 (8.8%) | 170 (57.8%) | 98 (33.4%) | 0.551 |
B5.5 | Glasses | 145 (29.6%) | 11 (7.6%) | 85 (58.6%) | 49 (33.8%) | 0.620 |
Accessibility to Yes | ||||||
B6 | Seating | 217 (44.6%) | 9 (4.2%) | 120 (55.3%) | 87 (40.2%) | 0.001 |
B7 | Weight | 401 (92.8%) | 34 (8.5%) | 232 (57.8%) | 134 (33.4%) | 0.706 |
B8 | Height | 349 (84.9%) | 26 (7.4%) | 207 (59.4%) | 116 (33.2%) | 0.068 |
B9 | Water | 109 (29.3%) | 8 (7.3%) | 68 (62.4%) | 33 (30.3%) | 0.203 |
B10 | Toilet | 88 (30.1%) | 6 (6.8%) | 57 (64.8%) | 25 (28.4%) | 0.470 |