Table 2 Community pharmacists’ novel services during the COVID-19 pandemic

General information and education

•First point of contact of service users for information

•Educating service users on SARS-CoV-2 infection and symptoms

•Educating service users on hygiene and social distancing measures

•Main sources of information for pharmacists: health authorities, professional organizations, public media

COVID-19 clinical services

•Screening patients

•Rapid SARS-CoV-2 antigen testing at the point of care

•Reassuring patients

•Informing patients about isolation measures

•Delivering face masks

•Providing monitoring instructions and informing about warning signs

•Referring patients to GPs

•Carrying out contact tracing

COVID-19 vaccination

•Educating service users on COVID-19 vaccines

•Distributing vaccines to GPs

•Administering vaccines