Table 1 Summary statistics of CBI
CBI items | Mean | SD | Floor % | Ceiling % | Skewness | Kurtosis | |
|---|---|---|---|---|---|---|---|
PB1 | How often do you feel tired? | 66.41 | 16.56 | 2% | 4% | − 0.37 | − 0.56 |
PB2 | How often you are physically exhausted? | 66.41 | 16.56 | 3% | 5% | − 0.19 | − 0.32 |
PB3 | How often you are emotionally exhausted? | 66.41 | 16.56 | 6% | 4% | 0.27 | 0.98 |
PB4 | How often do you think: “I can’t take it anymore”? | 69.06 | 12.48 | 1% | 3% | 0.64 | 0.28 |
PB5 | How often do you feel worn out? | 67.38 | 16.88 | 4% | 8% | 0.42 | 0.91 |
PB6 | How often do you feel weak and susceptible to illness? | 67.38 | 16.88 | 3% | 6% | − 0.75 | − 0.66 |
WB1 | Is your work emotionally exhausting? | 64.08 | 13.42 | 5% | 4% | − 0.12 | − 0.33 |
WB2 | Do you feel burnt out because of your work? | 68.67 | 11.18 | 4% | 7% | 0.67 | 0.38 |
WB3 | Does your work frustrate you? | 69.12 | 11.91 | 2% | 4% | 0.40 | 0.28 |
WB4 | Do you feel worn out at the end of the working day? | 69.77 | 11.53 | 6% | 5% | 0.34 | 0.19 |
WB5 | Are you exhausted in the morning at the thought of another day at work? | 66.15 | 12.24 | 3% | 3% | − 0.35 | − 0.71 |
WB6 | Do you feel that every working hour is tiring for you? | 69.51 | 11.26 | 6% | 6% | − 0.92 | − 0.23 |
WB7 | Do you have enough energy for family and friends during leisure time?R | 66.60 | 12.09 | 9% | 8% | 0.26 | 0.63 |
CB1 | Do you find it hard to work with clients? | 68.27 | 21.39 | 7% | 4% | − 0.35 | − 0.56 |
CB2 | Do you find it frustrating to work with clients? | 62.82 | 22.39 | 6% | 9% | − 0.82 | − 0.73 |
CB3 | Does it drain your energy to work with clients? | 67.67 | 23.53 | 4% | 5% | 0.27 | 0.58 |
CB4 | Do you feel that you give more than you get back when you work with clients? | 68.82 | 24.29 | 8% | 7% | 0.43 | 0.88 |
CB5 | Are you tired of working with clients? | 72.03 | 24.98 | 4% | 6% | 0.52 | 0.61 |
CB6 | Do you sometimes wonder how long you will be able to continue working with clients? | 69.30 | 21.23 | 5% | 8% | 0.31 | 0.78 |