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Table 3 The patient satisfaction and Pharmacy Services in APTS implemented Hospital Pharmacies, Ethiopia, 2020

From: Assessment of patient satisfaction towards auditable pharmaceutical transactions and services implemented in outpatient hospital pharmacy in Ethiopia

Name of hospitals

Patient satisfaction (%)

Dispensary design type

Availability (%)

Drugs per Rx

Labeling score/8

Knowledge score /6

Adama Hospital

84

5A

62

2.64

4.36

3.96

Addis Alem HL

51.2

4A

72

1.84

0.16

4.24

Afar 2nd Hospital

98.4

6A

61

2.36

2.56

3.96

Alamata Hospital

90.4

6A

78

2.04

1.28

5.12

Ambo Hospital

98.4

6A

82

2.28

5.2

4.48

Assosa Hospital

97.6

6A

73

2.08

2.44

4.92

Axum Hospital

95.2

6A

70

1.76

2.6

5.36

Batu Hospital

91.2

6A

71

2.52

2.44

3.4

Bishoftu Hospital

96

5A

76

1.68

3.24

5.64

Buta Jira Hospital

82.4

4A

81

2.56

0.88

4.28

Debre Markos Hospital

77.6

Old

69

2.2

0

5.6

Debre Birhan Hospital

100

6A

94

1.92

1.68

5

Dessie Hospital

51.2

Old

76

1.8

1.28

4.64

Dil Chora Hospital

92.8

5A

77

2.44

5.28

4.12

Dubti Hospital

99.2

6A

70

2.44

2.92

4.16

Enjibara Hospital

99.2

6A

70

2.44

3.76

3.8

Gambela Hospital

90.4

6A

86

1.12

7.16

5.2

Jigjiga Hospital

98.4

6A

85

2.08

6.64

3.88

Jugol Hospital

99.2

6A

70

2.0

5.68

3.8

Michew Hospital

93.6

4A

100

1.64

1.44

5.28

Nekemete Hospital

75.2

4A

70

2.24

0

4.16

Tulu Bollo Hospital

85.6

5A

86

2.36

5.44

3.96

Wolench Hospital

96.8

5A

68

2.76

3.28

5.36

Worabe Hospital

94.4

5A

88

1.92

2.8

3.76

Yekatit 12 Hospital

98.4

5A

68

2.48

3.32

3.68

Zewuditu Hospital

96.8

5A

62

3.28

5.2

3.96

Average

90

 

75

2.2

3.1

4.5