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Table 2 The components of written labeling and patient satisfaction with provided services at APTS dispensary pharmacies (n = 650)

From: Assessment of patient satisfaction towards auditable pharmaceutical transactions and services implemented in outpatient hospital pharmacy in Ethiopia

Components Frequency Percent
Provided written label information   
 Patient name 142 21.8
 Drug name 326 50.2
 Strength 330 50.8
 Dose 419 64.5
 Frequency 452 69.5
 Quantity/duration 241 37.1
 Date of dispensing 72 11.1
 Precautions 44 6.8
Patient satisfied with   
 Dispensing area 607 93.4
 Dispensing process 582 89.5
 Counselling skill of pharmacist 609 93.7
 Privacy 564 86.8
 Assistance to the patient 555 85.4