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Table 2 The components of written labeling and patient satisfaction with provided services at APTS dispensary pharmacies (n = 650)

From: Assessment of patient satisfaction towards auditable pharmaceutical transactions and services implemented in outpatient hospital pharmacy in Ethiopia

Components

Frequency

Percent

Provided written label information

  

 Patient name

142

21.8

 Drug name

326

50.2

 Strength

330

50.8

 Dose

419

64.5

 Frequency

452

69.5

 Quantity/duration

241

37.1

 Date of dispensing

72

11.1

 Precautions

44

6.8

Patient satisfied with

  

 Dispensing area

607

93.4

 Dispensing process

582

89.5

 Counselling skill of pharmacist

609

93.7

 Privacy

564

86.8

 Assistance to the patient

555

85.4