Table 2 Overall job satisfaction of pharmacy professionals working in Tikur Anbesa Specialized Hospital based on work environment, Addis Ababa, Ethiopia, 2019 (n = 80)
From: Assessment of job satisfaction among pharmacy professionals
Items | Strongly disagree No. (%) | Disagree No. (%) | Neutral No. (%) | Agree No. (%) | Strongly agree No. (%) |
|---|---|---|---|---|---|
Working environment | |||||
The opportunity for promotion within the hospital, where I currently work is good | 17 (21.2) | 20 (25.0) | 12 (15.0) | 18 (22.5) | 13 (16.3) |
Employees have sufficient amount of freedom to decide how they do their work in the pharmacy | 17 (21.2) | 21 (26.3) | 8 (10.0) | 26 (32.5) | 8 (10.0) |
Staffing is adequate; enough employees are hired to cover the workload in the pharmacy | 40 (50.0) | 27 (33.8) | 1 (1.2) | 6 (7.5) | 6 (7.5) |
My supervisor has an adequate knowledge to perform his duties | 28 (35.0) | 8 (10.0) | 23 (28.7) | 13 (16.3) | 8 (10.0) |
There is suitable working environment (such as space, ventilation, lighting, facilities to hygiene) | 27 (33.8) | 21 (26.3) | 9 (11.2) | 20 (25.0) | 3 (3.7) |
The hospital management respects and treats professionals | 26 (32.5) | 28 (35.0) | 17 (21.2) | 4 (5.0) | 5 (6.3) |
Professional interaction | |||||
Physicians consult me on professional Matters | 13 (16.3) | 23 (28.7) | 14 (17.5) | 25 (31.2) | 5 (6.3) |
Physicians cooperate when I communicate “job-related” matters with them | 6 (7.5) | 16 (20.0) | 20 (25.0) | 30 (37.5) | 8 (10.0) |
My fellow employees (staff working with me) treat me with professional respect | 6 (7.5) | 5 (6.3) | 10 (12.5) | 44 (55.0) | 15 (18.7) |
The people with whom I work are friendly | 4 (5.0) | 4 (5.0) | 9 (11.2) | 37 (46.3) | 26 (32.5) |
Nurses cooperate when I communicate “job-related” matters with them | 6 (7.5) | 6 (7.5) | 13 (16.3) | 46 (57.5) | 9 (11.2) |
Nurses often initiate consultations with me on professional matters | 6 (7.5) | 6 (7.5) | 21 (26.3) | 45 (56.2) | 2 (2.5) |
I am satisfied with the “on-the-job” relationships I have with others | 14 (17.5) | 16 (20.0) | 8 (10.0) | 32 (40.0) | 10 (12.5) |
The lay person is knowledgeable about the level of education of pharmacists | 15 (18.7) | 21 (26.3) | 23 (28.7) | 18 (22.5) | 3 (3.8) |
Incentive and recognition | |||||
My salary is appropriate | 44 (55.0) | 21 (26.2) | 4 (5.0) | 6 (7.5) | 5 (6.3) |
My talents are fully utilized on my job | 18 (22.5) | 26 (32.5) | 15 (18.7) | 17 (21.3) | 4 (5.0) |
My formal education overqualified me for my job | 9 (11.3) | 18 (22.5) | 15 (18.7) | 24 (30.0) | 14 (17.5) |
All things considered, I am satisfied with my job | 23 (28.7) | 28 (35.0) | 8 (10.0) | 19 (23.8) | 2 (2.5) |
I am willing to continue the current job in future too | 18 (22.5) | 25 (31.3) | 16 (20.0) | 15 (18.7) | 6 (7.5) |
The time goes by quickly while I am at work | 17 (21.3) | 14 (17.5) | 8 (10.0) | 30 (37.5) | 11 (13.7) |
I often leave work with a feeling that I’m doing professional job which I enjoy | 16 (20.0) | 31 (38.7) | 17 (21.3) | 9 (11.3) | 7 (8.7) |
Knowing what I know now, if I had to decide all over again, I would still choose pharmacy | 17 (21.3) | 14 (17.5) | 12 (15.0) | 25 (31.2) | 12 (15.0) |
If my children were interested in pharmacy, I would encourage them to pursue it as a career | 14 (17.5) | 17 (21.3) | 10 (12.5) | 23 (28.7) | 16 (20.0) |