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Table 1 Demographic characteristics of the study participants

From: Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

Variables Frequency Percentage
Type of health facility
 Health center 230 93.1
 Hospital 17 6.9
Gender
 Male 178 72.1
 Female 69 27.9
Age in years
 20–24 23 9.3
 25–29 104 42.1
 30–34 80 32.4
 35–39 30 12.1
 40–44 10 4.0
Profession
 Pharmacy 162 65.6
 Clinical nurse 63 25.5
 Laboratory technician 22 8.9
Experience in years
 Less than 2 41 16.6
 2 to 4 71 28.7
 Greater than 4 135 54.7
Recent purchase or receipt time in months
 Less than 3 182 73.7
 3 to 6 50 20.2
 7 to 10 10 4.0
 Greater than 10 5 2.0