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Table 1 Demographic characteristics of the study participants

From: Investigating the effect of pharmaceutical logistics service performance on customer satisfaction: a two-step approach with structural equation modeling

Variables

Frequency

Percentage

Type of health facility

 Health center

230

93.1

 Hospital

17

6.9

Gender

 Male

178

72.1

 Female

69

27.9

Age in years

 20–24

23

9.3

 25–29

104

42.1

 30–34

80

32.4

 35–39

30

12.1

 40–44

10

4.0

Profession

 Pharmacy

162

65.6

 Clinical nurse

63

25.5

 Laboratory technician

22

8.9

Experience in years

 Less than 2

41

16.6

 2 to 4

71

28.7

 Greater than 4

135

54.7

Recent purchase or receipt time in months

 Less than 3

182

73.7

 3 to 6

50

20.2

 7 to 10

10

4.0

 Greater than 10

5

2.0