Table 2 Reasons for non-compliance according to national guidelines
Tuberculosis service drug shops (N = 177) | No | % |
|---|---|---|
Reasons for not referring suspected TB cases | ||
Patients refusal | 41 | 23.2 |
It was unlikely that they had TB | 24 | 13.6 |
Providers had no time/were busy | 7 | 4.0 |
Provider had no experience of referral | 7 | 4.0 |
Short opening hours | 2 | 1.1 |
Patients preferred to make consultation with another provider | 2 | 1.1 |
Providers had no interest to refer | 2 | 1.1 |
Patients thought that they needed to pay money | 1 | 0.6 |
Difficulties in making phone contact with PSI staff | 1 | 0.6 |
The provider was on trip | 1 | 0.6 |
When patients were taking treatment for other disease, e.g., Ischemic Heart Disease | 1 | 0.6 |
Does not know/refused | 10 | 5.7 |
Malaria service drug shops (N = 65) | No | % |
|---|---|---|
Reasons for not testing with RDT in patient with fever/other malaria symptoms and had been in a forested area | ||
Did not have a RDT | 3 | 4.6 |
Needle fear | 1 | 1.5 |
Reasons for not giving ACT in Plasmodium falciparum positive cases | ||
A chance that patient might come back in case of complications after taking ACT; did not want to deal with any issue that might happen after giving the ACT to patient | 2 | 3.1 |
Lack of confidence in how to prescribe ACT | 4 | 6.2 |
Preferred to refer | 4 | 6.2 |
“Treatment” of malaria was not their duty/job | 3 | 4.6 |
Too complicated to explain | 2 | 3.1 |
Does not know/refused | 9 | 13.9 |