Table 2 Likert scale counts and proportions for all main questions
From: Community pharmacist-administered seasonal influenza vaccination: a national customer survey
Does not apply at all | Does not apply | Rather does not apply | Rather does apply | Does apply | Does fully apply | Not Answerable | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Satisfaction: Feeling comfortable | 2 | 0.31% | 0 | 0.00% | 0 | 0.00% | 2 | 0.31% | 71 | 10.91% | 576 | 88.48% | 0 | 0.00% |
Satisfaction: Injection technique | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% | 2 | 0.31% | 39 | 6.02% | 605 | 93.36% | 2 | 0.31% |
Satisfaction: Talk about my concerns | 0 | 0.00% | 1 | 0.15% | 0 | 0.00% | 3 | 0.46% | 66 | 10.22% | 527 | 81.58% | 49 | 7.59% |
Satisfaction: Facilities | 0 | 0.00% | 1 | 0.15% | 3 | 0.46% | 12 | 1.85% | 112 | 17.23% | 521 | 80.15% | 1 | 0.15% |
Satisfaction: Pricing | 1 | 0.15% | 2 | 0.31% | 6 | 0.93% | 23 | 3.55% | 135 | 20.87% | 457 | 70.63% | 23 | 3.55% |
Satisfaction: I would recommend | 0 | 0.00% | 0 | 0.00% | 1 | 0.16% | 8 | 1.24% | 68 | 10.54% | 563 | 87.29% | 5 | 0.78% |
Motivation: Reduce my own risk | 3 | 0.46% | 10 | 1.55% | 4 | 0.62% | 16 | 2.47% | 116 | 17.93% | 496 | 76.66% | 2 | 0.31% |
Motivation: Reduce others’ risk | 3 | 0.47% | 3 | 0.47% | 19 | 2.99% | 28 | 4.40% | 128 | 20.13% | 451 | 70.91% | 4 | 0.63% |
Motivation: Job increases risk | 80 | 12.84% | 86 | 13.80% | 67 | 10.75% | 58 | 9.31% | 76 | 12.20% | 159 | 25.52% | 97 | 15.57% |
Motivation: Job increases risk for others | 118 | 19.00% | 133 | 21.42% | 63 | 10.14% | 47 | 7.57% | 42 | 6.76% | 141 | 22.71% | 77 | 12.40% |
Reason: Opening hours of pharmacy | 3 | 0.47% | 16 | 2.51% | 7 | 1.10% | 38 | 5.96% | 159 | 24.92% | 394 | 61.76% | 21 | 3.29% |
Reason: Positive experience in the past | 32 | 5.07% | 42 | 6.66% | 11 | 1.74% | 14 | 2.22% | 74 | 11.73% | 322 | 51.03% | 136 | 21.55% |
Reason: No primary care physician | 284 | 45.01% | 180 | 28.53% | 19 | 3.01% | 17 | 2.69% | 26 | 4.12% | 42 | 6.66% | 63 | 9.98% |
Reason: Availability of physician | 264 | 42.51% | 184 | 29.63% | 22 | 3.54% | 26 | 4.19% | 20 | 3.22% | 22 | 3.54% | 83 | 13.37% |
Reason: Pricing | 20 | 3.17% | 20 | 3.17% | 26 | 4.12% | 70 | 11.09% | 189 | 29.95% | 241 | 38.19% | 65 | 10.30% |
Reason: Trust in the pharmacy | 0 | 0.00% | 3 | 0.47% | 0 | 0.00% | 24 | 3.75% | 168 | 26.25% | 437 | 68.28% | 8 | 1.25% |
Reason: Accessibility of the pharmacy | 3 | 0.47% | 5 | 0.79% | 4 | 0.63% | 12 | 1.89% | 106 | 16.69% | 501 | 78.90% | 4 | 0.63% |
Reason: No appointment necessary | 3 | 0.47% | 10 | 1.57% | 4 | 0.63% | 15 | 2.35% | 85 | 13.32% | 514 | 80.56% | 7 | 1.10% |