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Table 2 Likert scale counts and proportions for all main questions

From: Community pharmacist-administered seasonal influenza vaccination: a national customer survey

  Does not apply at all Does not apply Rather does not apply Rather does apply Does apply Does fully apply Not Answerable
Satisfaction: Feeling comfortable 2 0.31% 0 0.00% 0 0.00% 2 0.31% 71 10.91% 576 88.48% 0 0.00%
Satisfaction: Injection technique 0 0.00% 0 0.00% 0 0.00% 2 0.31% 39 6.02% 605 93.36% 2 0.31%
Satisfaction: Talk about my concerns 0 0.00% 1 0.15% 0 0.00% 3 0.46% 66 10.22% 527 81.58% 49 7.59%
Satisfaction: Facilities 0 0.00% 1 0.15% 3 0.46% 12 1.85% 112 17.23% 521 80.15% 1 0.15%
Satisfaction: Pricing 1 0.15% 2 0.31% 6 0.93% 23 3.55% 135 20.87% 457 70.63% 23 3.55%
Satisfaction: I would recommend 0 0.00% 0 0.00% 1 0.16% 8 1.24% 68 10.54% 563 87.29% 5 0.78%
Motivation: Reduce my own risk 3 0.46% 10 1.55% 4 0.62% 16 2.47% 116 17.93% 496 76.66% 2 0.31%
Motivation: Reduce others’ risk 3 0.47% 3 0.47% 19 2.99% 28 4.40% 128 20.13% 451 70.91% 4 0.63%
Motivation: Job increases risk 80 12.84% 86 13.80% 67 10.75% 58 9.31% 76 12.20% 159 25.52% 97 15.57%
Motivation: Job increases risk for others 118 19.00% 133 21.42% 63 10.14% 47 7.57% 42 6.76% 141 22.71% 77 12.40%
Reason: Opening hours of pharmacy 3 0.47% 16 2.51% 7 1.10% 38 5.96% 159 24.92% 394 61.76% 21 3.29%
Reason: Positive experience in the past 32 5.07% 42 6.66% 11 1.74% 14 2.22% 74 11.73% 322 51.03% 136 21.55%
Reason: No primary care physician 284 45.01% 180 28.53% 19 3.01% 17 2.69% 26 4.12% 42 6.66% 63 9.98%
Reason: Availability of physician 264 42.51% 184 29.63% 22 3.54% 26 4.19% 20 3.22% 22 3.54% 83 13.37%
Reason: Pricing 20 3.17% 20 3.17% 26 4.12% 70 11.09% 189 29.95% 241 38.19% 65 10.30%
Reason: Trust in the pharmacy 0 0.00% 3 0.47% 0 0.00% 24 3.75% 168 26.25% 437 68.28% 8 1.25%
Reason: Accessibility of the pharmacy 3 0.47% 5 0.79% 4 0.63% 12 1.89% 106 16.69% 501 78.90% 4 0.63%
Reason: No appointment necessary 3 0.47% 10 1.57% 4 0.63% 15 2.35% 85 13.32% 514 80.56% 7 1.10%