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Table 1 Definition of Terms

From: Evaluation of drive-through pharmacy service in Queen Elizabeth Hospital Malaysia

1.CompliancePatients are compliant towards medication collection appointment at the drive-through pharmacy. Medication collection appointment was decided between patients and pharmacist after previous supply. A 2-week extension period is allocated if patients missed initial appointment.
2PatientsReferring to patients or caregivers that come to drive-through pharmacy to collect their medications.
3Repeat prescriptionsAll drug prescriptions which require patient to come back for additional drug supply. Prescribed prescriptions must be of duration more than 1 month.
4Pharmacy personnelReferred to either pharmacist or assistant pharmacist on duty at the drive-through pharmacy.