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First contact
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“Implies accessibility to and use of services for each new problem or new episode of a problem for which people seek health care.”
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Continuous
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“Longitudinal use of a regular source of care over time, regardless of the presence or absence of disease or injury.”
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Comprehensive
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“The availability of a wide range of services in and their appropriate provision across the entire spectrum of types of needs for all but the most uncommon problems in the population.”
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Coordinated
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“The linking of health care events and services so that the patient receives appropriate care for all his/her health problems, physical as well as mental and social.”
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