Skip to main content

Table 7 Patient Satisfaction Survey

From: Exploring the extended role of the community pharmacist in improving blood pressure control among hypertensive patients in a developing setting

Variables Most of the time Sometimes Very rarely Never
I have to wait for a long time before my blood pressure is measured 4 (5.3) 7 (9.3) 50 (57.6) 14 (18.7)
I have to wait for a long time before my weight and height is taken 5 (6.7) 21 (28.0) 39 (52.0) 10 (13.3)
The pharmacist spends as much time with me as necessary 24 (32.0) 42 (56.0) 7 (9.3) 2 (2.7)
I have trouble understanding the education given to me 3 (4) 12 (16.0) 33 (44.0) 27 (36.0)
The pharmacy staff are friendly 45 (60) 25 (33.3) 5 (6.7) 0 (0.0)
Follow up appointments are helpful 32 (42.7) 34 (45.3) 6 (8.0) 3 (4.0)
The advice given by the pharmacist helped me in taking my medicines 48 (64.0) 23 (30.7) 3 (4.0) 1 (1.3)
I am very satisfied with the pharmacy service received 55 (73.3) 18 (24.0) 2 (2.7) 0 (0.0)