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Table 7 Patient Satisfaction Survey

From: Exploring the extended role of the community pharmacist in improving blood pressure control among hypertensive patients in a developing setting

Variables

Most of the time

Sometimes

Very rarely

Never

I have to wait for a long time before my blood pressure is measured

4 (5.3)

7 (9.3)

50 (57.6)

14 (18.7)

I have to wait for a long time before my weight and height is taken

5 (6.7)

21 (28.0)

39 (52.0)

10 (13.3)

The pharmacist spends as much time with me as necessary

24 (32.0)

42 (56.0)

7 (9.3)

2 (2.7)

I have trouble understanding the education given to me

3 (4)

12 (16.0)

33 (44.0)

27 (36.0)

The pharmacy staff are friendly

45 (60)

25 (33.3)

5 (6.7)

0 (0.0)

Follow up appointments are helpful

32 (42.7)

34 (45.3)

6 (8.0)

3 (4.0)

The advice given by the pharmacist helped me in taking my medicines

48 (64.0)

23 (30.7)

3 (4.0)

1 (1.3)

I am very satisfied with the pharmacy service received

55 (73.3)

18 (24.0)

2 (2.7)

0 (0.0)