Table 1 Study methods and objectives addressed, sample Size, and sampling frame

Drug shop survey (characteristics of the drug shops, salespersons, and regulatory environment) (n = 111)

Salesperson or dispensers from sampled retail drug shops

Structured observation of interaction between salesperson and clients (dispensing practices) (n = 345)

Interactions between salesperson or dispensers and clients visiting sampled retail drug shops

Focus group discussion (client perception of salespersons and experiences of services received from the drug shops) (n = 16)

Community members visiting the sampled retail drug shops

Key informant interview (stakeholders’ perceptions regarding current operation of drug shops and feasibility of designing an accredited model of drug shop fro Bangladesh)

(For list, see appendix C)

i. Regulatory authority at district levels (drug superintendent or inspector)

ii. National-level key stakeholders (from DGDA, BCDS,PCB)