Themes | Sub-themes |
---|---|
Complexities involved in efficient handover between IPU and virtual models of care | Patient criteria for suitability to be transferred to virtual care |
Ongoing medicine supply considerations as patients had to isolate | |
Medicine information handover challenges | |
Lack of clarity on roles and responsibilities between hospital and primary care clinicians | Uncertainty about responsibilities for patients’ ongoing care |
Uncertainty about responsibilities for management of patients’ chronic conditions | |
Communication challenges when pharmacists work remotely | Pharmacists’ challenges with contacting patients over the phone |
Additional pressure on nursing staff due to role substitution | |
Decreased medication management support for doctors | |
Proactive management of specific medication safety risks | The need to prioritise patients with potential risk for medication-related harm |
Challenges with management of new COVID-19 therapies | |
Risks of errors due to pharmacists not checking bedside lockers |