Table 4 The items of “understandability” and “actionability” of the patient education material
Items | n = 79 n (%) | |
|---|---|---|
Understandability | ||
Content | The material makes its purpose completely evident | 78 (98.7) |
Word choice and style | The material uses common, everyday language | 79 (100) |
Medical terms are used only to familiarize audience with the terms. When used, medical terms are defined | 77 (97.5) | |
Organization | The material uses the active voice | 79 (100) |
The material breaks or “chunks” information into short sections | 79 (100) | |
The material’s sections have informative headers | 78 (98.7) | |
The material presents information in a logical sequence | 79 (100) | |
The material provides a summary | 78 (98.7) | |
Layout and design | Text on the screen is easy to read | 79 (100) |
The material allows the user to hear the words clearly (e.g., not too fast, not garbled) | 71 (89.9) | |
Use of visual aids | The material uses illustrations and photographs that are clear and uncluttered | 79 (100) |
Actionability | ||
The material clearly identifies at least one action the user can take | 79 (100) | |
The material addresses the user directly when describing actions | 79 (100) | |
The material breaks down any action into manageable, explicit steps | 79 (100) | |
The material explains how to use the charts, graphs, tables, or diagrams to take actions | 79 (100) | |