Mean | Standard deviation | Ceiling effect | Floor effect | ||
---|---|---|---|---|---|
1. I cannot have prospects of patient care as a pharmacist | 2.88 | 0.900 | 3.78 | 1.98 | |
2. I cannot give satisfactory care to patients | 3.04 | 0.821 | 3.86 | 2.22 | |
3. I cannot have contact with or talk to patients at leisure | 2.86 | 0.962 | 3.83 | 1.90 | |
* | 4. My superiors do not understand my feelings*2 | 2.68 | 1.242 | 3.93 | 1.44 |
5. My superiors have views different from mine | 2.73 | 1.251 | 3.98 | 1.48 | |
6. There is too much to do other than pharmacist’s work, such as office work | 3.11 | 1.157 | 4.27 | 1.95 | |
7. I cannot secure enough time to rest | 3.12 | 1.183 | 4.31 | 1.94 | |
8. I cannot agree with the physicians’ policies or thoughts | 2.60 | 0.948 | 3.55 | 1.66 | |
* | 9. I have to give care to patients who refuse me*2 | 3.26 | 1.050 | 4.31 | 2.21 |
10. The poor hygienic environment of the homes I visit makes me feel disagreeable | 2.98 | 1.145 | 4.13 | 1.84 | |
11. I cannot intervene in home care as I wish to and exercise my professional skill | 2.86 | 0.971 | 3.83 | 1.89 | |
* | 12. The relations among workers of different professions are poor*2 | 2.76 | 1.063 | 3.82 | 1.69 |
13. I cannot give support to suffering patients or families | 2.99 | 0.968 | 3.96 | 2.02 | |
14. I have to see patients unable to have prospects for their future | 2.86 | 0.960 | 3.82 | 1.90 | |
15. Patients shout at or talk abusively to me | 3.24 | 1.286 | 4.52 | 1.95 | |
16. My superiors do not trust me | 2.57 | 1.238 | 3.81 | 1.33 | |
17. I have no one at my workplace to confide in or consult with | 2.62 | 1.201 | 3.82 | 1.42 | |
18. I do not have enough time to give satisfactory care | 2.87 | 0.952 | 3.82 | 1.92 | |
19. I have difficulty in arranging time for home visits | 3.24 | 1.030 | 4.27 | 2.21 | |
21. I am not sure about what explanation patients and families are given by the physicians about the treatment and prognosis | 2.88 | 0.855 | 3.74 | 2.03 | |
22. Care that I gave for the good of patients and families is misunderstood by them | 3.04 | 1.013 | 4.05 | 2.02 | |
* | 23. I have trouble with parking spaces and traffic jams when I visit homes by car*1 | 2.89 | 1.156 | 4.04 | 1.73 |
24. I am paid inadequately for my drug dispensation workload | 3.12 | 1.138 | 4.26 | 1.98 | |
25. The work of pharmacists is not understood by other professions | 2.95 | 1.033 | 3.98 | 1.92 | |
26. I am helpless in the care of terminal patients | 2.96 | 1.063 | 4.03 | 1.90 | |
27. I am not sure how I should deal with patients not informed of their prognoses | 2.88 | 1.053 | 3.93 | 1.82 | |
28. Patients order me to do things | 2.77 | 1.184 | 3.96 | 1.59 | |
29. My superiors respond slowly | 2.74 | 1.248 | 3.99 | 1.50 | |
* | 30. There are staff members whom I would not like to work with*3 | 2.74 | 1.322 | 4.06 | 1.42 |
31. I am required to respond immediately in emergencies | 3.10 | 1.121 | 4.22 | 1.97 | |
32. Physicians respond slowly | 2.66 | 0.995 | 3.65 | 1.66 | |
33.I must give care to patients who change their language and attitude according to the profession of the healthcare worker | 2.54 | 1.009 | 3.55 | 1.53 | |
34. I am not trusted by patients and families | 2.75 | 1.104 | 3.85 | 1.64 | |
35. The employer’s policy prevents me from doing what I want to do for patients | 2.54 | 1.173 | 3.71 | 1.36 | |
36. Preparation of papers such as reports complicates my job | 3.41 | 1.083 | 4.49 | 2.33 | |
37. The services that I can provide with my skills or by my pharmacy are deficient | 2.95 | 0.968 | 3.92 | 1.98 | |
38. I cannot adequately handle patients’ and families’ anxiety and wishes | 2.92 | 0.934 | 3.85 | 1.99 | |
39. Death of patients I am in charge of or I have made friends with | 3.06 | 1.135 | 4.19 | 1.93 | |
40. Patients commit harassing and malicious behavior | 2.95 | 1.247 | 4.20 | 1.71 | |
41. My colleagues and workers of other professions do not help me when I am in trouble | 2.89 | 1.165 | 4.05 | 1.72 | |
42. Manpower is deficient | 3.41 | 1.094 | 4.50 | 2.31 | |
44. I have to handle unexpected jobs | 3.14 | 0.978 | 4.11 | 2.16 | |
45. My work is not understood by physicians | 2.67 | 0.917 | 3.59 | 1.75 | |
46. I have to take care of patients who change their language and attitude according to the pharmacist providing service | 2.62 | 0.985 | 3.60 | 1.63 | |
47. My sincere care is not understood by patients and families | 2.69 | 0.963 | 3.65 | 1.73 | |
48. I am urged by the management to improve work efficiency | 2.83 | 1.276 | 4.11 | 1.55 | |
49. I feel burdened by the heavy liaison work with other profession | 2.82 | 1.000 | 3.82 | 1.82 | |
* | 50. I feel my lack of knowledge when I work with other professions*3 | 3.14 | 0.952 | 4.10 | 2.19 |
51. I am helpless about the exacerbation of patients’ symptoms | 2.92 | 0.964 | 3.89 | 1.96 | |
* | 52. I see patients treating their families harshly or the other way around*2 | 2.85 | 1.001 | 3.85 | 1.85 |
53. My superiors do not support me when I am in trouble | 2.74 | 1.190 | 3.93 | 1.55 | |
54. I have to work with uncooperative staff members | 3.09 | 1.198 | 4.28 | 1.89 | |
55. I have to work under time pressure | 3.49 | 1.079 | 4.57 | 2.41 | |
56. I have to deal with patients outside duty hours | 3.22 | 1.135 | 4.36 | 2.09 | |
57. I have to work with uncooperative physicians | 2.96 | 1.139 | 4.10 | 1.82 | |
58. I have to give care to patients difficult to have communication with | 2.99 | 1.017 | 4.01 | 1.98 | |
60. I feel burdened by having to visit homes alone (e.g., carrying a heavy baggage, fear of entering the house of a man living alone) | 2.54 | 1.206 | 3.75 | 1.33 | |
61. I cannot give care to all patients equally when I have to take care of many home visits | 2.59 | 0.975 | 3.57 | 1.62 | |
* | 62. It is difficult to smoothly share information with workers of other professions*1 | 2.81 | 0.951 | 3.76 | 1.86 |