The contents of items | Factor | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1st factor: Difficulty and feeling of incompetence in patient care | |||||
13. I cannot give support to suffering patients or families | 0.841 | − 0.020 | − 0.092 | 0.113 | − 0.046 |
14. I have to see patients unable to have prospects for their future | 0.813 | 0.018 | − 0.076 | 0.124 | − 0.115 |
2. I cannot give satisfactory care to patients | 0.802 | 0.147 | − 0.065 | − 0.281 | 0.097 |
3. I cannot have contact with or talk to patients at leisure | 0.732 | 0.199 | 0.105 | − 0.281 | − 0.100 |
51. I am helpless about the exacerbation of patients’ symptoms | 0.726 | − 0.138 | 0.154 | 0.037 | − 0.005 |
38. I cannot adequately handle patients’ and families’ anxiety and wishes | 0.702 | 0.125 | − 0.005 | 0.010 | 0.028 |
39. Death of patients I am in charge of or I have made friends with | 0.681 | − 0.125 | 0.045 | 0.277 | − 0.219 |
26. I am helpless in the care of terminal patients | 0.642 | − 0.245 | 0.022 | 0.137 | 0.182 |
1. I cannot have prospects of patient care as a pharmacist | 0.640 | 0.023 | − 0.064 | − 0.093 | 0.167 |
27. I am not sure how I should deal with patients not informed of their prognoses | 0.625 | − 0.118 | − 0.004 | 0.341 | − 0.069 |
11. I cannot intervene in home care as I wish to and exercise my professional skill | 0.549 | − 0.038 | − 0.065 | 0.006 | 0.277 |
37. The services that I can provide with my skills or by my pharmacy are deficient | 0.544 | 0.085 | 0.139 | − 0.155 | 0.220 |
18. I do not have enough time to give satisfactory care | 0.517 | 0.307 | 0.206 | − 0.243 | 0.052 |
21. I am not sure about what explanation patients and families are given by the physicians about the treatment and prognosis | 0.449 | − 0.102 | 0.015 | 0.187 | 0.213 |
2nd factor: Relationship with superiors and work environment | |||||
53. My superiors do not support me when I am in trouble | − 0.019 | 0.794 | 0.109 | 0.030 | − 0.025 |
5. My superiors have views different from mine | 0.009 | 0.788 | 0.024 | − 0.008 | − 0.035 |
29. My superiors respond slowly | − 0.076 | 0.758 | − 0.013 | 0.112 | 0.046 |
54. I have to work with uncooperative staff members | − 0.171 | 0.702 | 0.158 | 0.109 | 0.053 |
16. My superiors do not trust me | 0.099 | 0.701 | − 0.251 | 0.246 | 0.014 |
17. I have no one at my workplace to confide in or consult with | 0.099 | 0.687 | − 0.070 | 0.034 | 0.012 |
35. The employer’s policy prevents me from doing what I want to do for patients | 0.158 | 0.590 | − 0.130 | 0.168 | 0.094 |
41. My colleagues and workers of other professions do not help me when I am in trouble | 0.074 | 0.534 | 0.112 | 0.312 | − 0.114 |
48. I am urged by the management to improve work efficiency | 0.084 | 0.527 | 0.221 | 0.108 | − 0.109 |
3rd factor: Burdens related to work load and work contents | |||||
44. I have to handle unexpected jobs | − 0.094 | − 0.181 | 0.820 | 0.115 | 0.044 |
55. I have to work under time pressure | 0.007 | 0.209 | 0.742 | − 0.147 | 0.019 |
56. I have to deal with patients outside duty hours | − 0.194 | − 0.030 | 0.720 | 0.270 | − 0.063 |
36. Preparation of papers such as reports complicates my job | 0.058 | − 0.022 | 0.596 | − 0.097 | 0.058 |
31. I am required to respond immediately in emergencies | 0.090 | − 0.172 | 0.591 | 0.335 | − 0.137 |
7. I cannot secure enough time to rest | 0.035 | 0.209 | 0.562 | − 0.208 | − 0.052 |
19. I have difficulty in arranging time for home visits | 0.195 | 0.011 | 0.542 | − 0.027 | 0.042 |
60. I feel burdened by having to visit homes alone (e.g., carrying a heavy baggage, fear of entering the house of a man living alone) | 0.147 | − 0.048 | 0.517 | 0.140 | − 0.094 |
49. I feel burdened by the heavy liaison work with other profession | 0.039 | 0.014 | 0.513 | 0.069 | 0.173 |
42. Manpower is deficient | 0.067 | 0.316 | 0.497 | 0.026 | − 0.083 |
6. There is too much to do other than pharmacist’s work, such as office work | 0.085 | 0.082 | 0.454 | − 0.181 | 0.099 |
24. I am paid inadequately for my drug dispensation workload | − 0.037 | 0.087 | 0.421 | 0.046 | 0.158 |
61. I cannot give care to all patients equally when I have to take care of many home visits | 0.304 | − 0.069 | 0.420 | 0.098 | 0.027 |
4th factor: communication with patients and families | |||||
28. Patients order me to do things | − 0.153 | 0.138 | 0.080 | 0.758 | − 0.017 |
15. Patients shout at or talk abusively to me | 0.016 | 0.229 | − 0.053 | 0.735 | − 0.116 |
40. Patients commit harassing and malicious behavior | − 0.051 | 0.331 | − 0.118 | 0.724 | − 0.071 |
33.I must give care to patients who change their language and attitude according to the profession of the healthcare worker | 0.014 | 0.040 | 0.131 | 0.576 | 0.139 |
34. I am not trusted by patients and families | 0.182 | 0.301 | − 0.214 | 0.526 | 0.115 |
46. I have to take care of patients who change their language and attitude according to the pharmacist providing service | − 0.132 | − 0.021 | 0.153 | 0.516 | 0.381 |
22. Care that I gave for the good of patients and families is misunderstood by them | 0.325 | 0.129 | − 0.177 | 0.512 | 0.050 |
10. The poor hygienic environment of the homes I visit makes me feel disagreeable | 0.019 | 0.023 | 0.222 | 0.473 | − 0.011 |
47. My sincere care is not understood by patients and families | 0.157 | 0.077 | − 0.043 | 0.454 | 0.303 |
58. I have to give care to patients difficult to have communication with | 0.108 | 0.006 | 0.261 | 0.418 | 0.042 |
5th factor: communication with other professions | |||||
45. My work is not understood by physicians | − 0.042 | − 0.003 | 0.042 | 0.045 | 0.916 |
8. I cannot agree with the physicians’ policies or thoughts | 0.177 | 0.063 | − 0.082 | − 0.023 | 0.559 |
25. The work of pharmacists is not understood by other professions | 0.193 | − 0.142 | 0.104 | 0.161 | 0.501 |
57. I have to work with uncooperative physicians | − 0.151 | 0.229 | 0.108 | 0.296 | 0.392 |
32. Physicians respond slowly | − 0.015 | 0.238 | 0.082 | 0.153 | 0.338 |
Inter-factor correlations | 1 | 2 | 3 | 4 | 5 |
1 | – | 0.545 | 0.529 | 0.532 | 0.590 |
2 | 0.545 | – | 0.461 | 0.552 | 0.543 |
3 | 0.529 | 0.461 | – | 0.490 | 0.558 |
4 | 0.532 | 0.552 | 0.490 | – | 0.607 |
5 | 0.590 | 0.543 | 0.558 | 0.607 | – |